Aisance Desk reservation terms
Last updated: 18 September 2026
1. Who we are
Aisance Desk is offered by EuroAFF.com S.à r.l., 21 Rue du Puits Romain, L-8070 Bertrange, Luxembourg (RCS Luxembourg B280385, VAT LU35193630) (“we”, “us”). These terms apply to Founding Batch reservations made at business.aisance.io/desk.
2. What you reserve
A place in the Founding Batch of Aisance Desk, a device that scans, files and sorts paperwork, offered at €129 per month excluding VAT with the device included. Aisance Desk is in Early Access and not yet in production. Its design, specifications and shipping date may change, and product visuals show the intended experience.
3. What you pay today
- €129 excluding VAT. Stripe Tax adds VAT where it applies, and you receive an invoice with the VAT breakdown. Businesses in the EU can add their VAT number at checkout.
- The payment is your first month of Aisance Desk, paid in advance. We credit it when your Desk ships, so you don’t pay for that month twice.
- We are the seller of this reservation. Stripe processes the payment.
4. Cancelling and refunds
- You can cancel your reservation at any time before your Desk ships. Write to aisance.social@euroaff.com with your reservation reference and we refund the full amount you paid to the original payment method.
- If the design, specifications or price of Aisance Desk change in a way that matters to you, you can cancel for a full refund.
- If we decide not to produce Aisance Desk, we refund every reservation in full.
5. Before your Desk ships
We ship Founding Batch reservations to addresses in the European Union and the United States. Before anything ships we will email you the shipping date and the terms of the Aisance Desk service, including the monthly subscription that starts when your Desk ships. If you don’t want to continue at that point, you can cancel for a full refund.
6. Your statutory rights
If you reserve as a consumer, these terms don’t limit your statutory rights, including the right to withdraw from a distance purchase.
7. Contact
Questions about your reservation: aisance.social@euroaff.com.